Six questions. Two minutes.
A lawyer reviews your answers and tells you whether there appears to be a viable claim, what is missing and which deadlines apply.
Case review · 2 min
Step 1 of 6
No upfront fees: we only get paid if we recover. Fees: a percentage of what is recovered, set by the complexity of the case.
This content is for information only and is not legal advice for a specific case. The outcome of any proceeding depends on the facts, the evidence and the authority's decision; Castro Defense does not guarantee results.
Frequently asked questions
How long does the review take?
About two minutes. You answer five questions about what happened and leave your contact details; within 48 calendar hours, a lawyer reviews your answers and tells you whether there appears to be a viable claim, what is missing and which deadlines apply.
Do I have to pay to have my case reviewed?
No. We do not ask for advance payment: in bank fraud matters we only get paid if we recover. Fees are a percentage of what is actually recovered, set by the complexity of the case, and you cover related costs such as expert reports. The exact terms are set out in writing in the contract before work begins.
What if more than 90 days have passed?
The 90 calendar days are the window to file a clarification request with the bank (Law for the Transparency and Regulation of Financial Services, art. 23). A claim before CONDUSEF, Mexico's financial consumer protection agency, can be filed within two years of the event or of the bank's refusal (Law for the Protection and Defense of Financial Services Users, art. 65), so there may still be options.
What do you do with my data?
We use it only to review and follow up on your case, under our privacy notice. Financial or property data is processed with your express consent, as Mexico's Federal Law on the Protection of Personal Data Held by Private Parties requires (art. 7).